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Summary
Innovative thinker with broad-based expertise in strategic, operational, and technical delivery of Customer Services
I am a highly motivated and performance-driven Professional offering comprehensive experience spanning across a broad range of administrative and customer service activities, within the highly fast paced aviation industry. Demonstrated talent in fostering cultures focused on continuous improvement, teamwork, and operational best practices. A committed worker with all types of individual as well as organizational levels and strong work ethics; outstanding customer service, management in addition to oral and written communication skills to build productive working affiliations with co-workers, functions well with associates in a deadline-driven environment remarkably. Known for developing as well as executing Sales plans/strategies during flight. Well versed with various situations such as Panic Control, Unruly Passenger and General Correspondence in the Cabin. Familiar with First Aid and Other Abnormal Emergencies operation. Currently pursuing digital marketing course to gain more knowledge and trends of industry.
My key skills include Customer Services, Administration, Health & Safety, Relationship Development Performance Optimization, Absence Management, Continues Process Improvement, Record Management, Time Management and Reports & Presentation
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.
Projects
Experience
Corporate Flight Attendant • Assistant Flight Supervisor
Continuous growth in responsibilities and challenges due to strong performance, dedication and industry knowledge.
Served to attend ministers, celebrities and royal guard fleet in Saudi Arabia, steered efforts towards implementing weight loss management with the help of cabin manager for customer service staff on board.
Instrumental in Crew resource management onboard and off the aircraft and facilitated passengers with seating for adults and children including passengers with disabilities and children who require restraint systems.
